Are these equipment upgrades required?

Yes. New technology has recently come available that will significantly improve the consistency of transmission of water meter data to the water billing system. For the community to properly adopt this technology, all homes need to be using the same system. With thousands more homes coming in the next few decades, it is important for the community to adopt this new technology now instead of waiting for even more homes to come online with the current technology.

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1. Are these equipment upgrades required?
2. Who will be performing the work?
3. How long will the equipment upgrades take?
4. Will I be able to use internet while the upgrade is taking place?
5. What can I do to prepare?
6. What information should I be ready to share?
7. Why are you removing the virtual private network (VPN) hardware?