2021 Survey Results

In November 2021, CAB launched its first resident satisfaction survey. The survey topics included marketing, sales, welcoming experience, facilities, customer service, technology, schools, and more. In total, we had more than 500 complete the survey. Thank you to everyone who participated.


A few survey highlights…..

  • 59% indicated sustainability is an important part of their life
  • 66% would consider implementing rainwater harvesting
  • 76% are satisfied or very satisfied with the weekly email update
  • 89% of respondents have a college degree
  • The most important attribute of a place to call home is, “A good place to raise a family”

Below are the full results from the 2021 survey for your review. These survey results will help create benchmarks to measure future performance against and set functional area goals for 2022 and beyond. We plan to conduct an annual survey and hope you will choose to participate again.

2021 Annual Survey Results